Most likely, liquid from the pod got into the inside of your device. To avoid such situations, follow the recommendations from the previous answer.

In general, pods leak when used incorrectly: if the device is regularly dropped, it gets into water, etc. In such cases, the warranty does not cover the pods.

Warranty cases are malfunctions of the battery part of the device that are not related to mechanical damage.

Unfortunately, no manufacturing company will give you an absolute guarantee that there will be no leaks. We would love to, but alas. Therefore, it is extremely important not only to follow the rules, but also to regularly wipe the base of the pod.

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